Shipping Policy

Production Time

All furniture sold by My Palace Room is manufactured on demand or handcrafted. Production times vary by product and are clearly communicated on each product page or during checkout.

Estimated production timelines are provided as good‑faith estimates and may vary due to material availability, craftsmanship requirements, or unforeseen delays.

Shipping Time

Shipping times begin after production is completed. Delivery timelines depend on the destination, carrier availability, and logistics conditions.

Freight and Delivery

Luxury furniture shipments may require specialized freight services. Customers are responsible for ensuring adequate delivery access. Additional delivery fees may apply for:

• White‑glove delivery
• Residential access challenges
• Remote or restricted locations

Delays

My Palace Room is not responsible for delays caused by carriers, customs inspections, weather events, or force majeure circumstances.