Refund & Return Policy

Custom and Made‑to‑Order Products

Due to the custom and made‑to‑order nature of our furniture, all sales are final unless otherwise explicitly stated in writing.

We do not accept returns or offer refunds for:

• Custom designs
• Made‑to‑order items
• Personalized finishes or dimensions

Damaged or Defective Items

If your product arrives damaged or defective, you must notify us within 48 hours of delivery, providing photographic evidence. Approved claims may result in repair, replacement, or partial refund at our discretion.

Chargebacks

Unauthorized chargebacks will be disputed with supporting documentation, including order confirmations, production timelines, and delivery records.